Terms of Use - AMBARTIQUE

Terms of Use - AMBARTIQUE

Acceptance of Terms

Please read these Terms of Use carefully. By using the website or ordering products, you agree to these terms.

1. General

  • For questions or clarifications, contact customer service at linda.friedrich@gmail.com, via the website chat, or social media: @ambartique, Sunday-Thursday from 9:00 AM to 6:00 PM.
  • The terms are written in masculine form for convenience only but refer to all genders.
  • The website is offered 'As-Is' – while the company ensures the accuracy of content, there may be unintentional errors.
  • The company reserves the right to update the terms at any time without prior notice.


2. Products, Pricing, and Orders

  • Purchases on the website are for personal use only.
  • Prices are displayed in NIS and include VAT but exclude shipping fees.
  • The company may update prices and inventory without notice.
  • Product images are for illustration purposes only. There may be differences between the images and actual products.
  • Purchases require the submission of accurate details. Incorrect information may cause delays and additional shipping fees.


3. Order Cancellation and Returns

  • **According to Consumer Protection Law:**
  • Orders can be canceled within 14 days from receiving the product or transaction document, whichever is later.
  • Products must be returned in their original packaging and without significant use.
  • In case of defective or incorrect items, a full refund will be provided.
  • Return shipping costs are the customer's responsibility unless the product was defective or incorrect.
  • Cancellations for discounted items will be refunded based on the actual amount paid.
  • Items marked as 'Sale,' underwear, and swimwear cannot be returned.ֿ


4. Shipping

  • Home delivery: Up to 10 business days at a cost of 40 NIS.
  • Self-pickup: King George St. 29, Tel Aviv, free of charge.
  • Delivery times apply to business days only and do not include weekends and holidays.
  • The company is not responsible for delays beyond its control, such as strikes or courier issues.


5. Liability and Limitation

  • The use of the website is at the user's own risk.
  • The company is not responsible for any damage due to website use or access.
  • The company is not liable for delays, technical issues, or data errors caused by third parties.


6. Intellectual Property

  • All intellectual property rights related to the website belong to the company.
  • Copying, distributing, or using the website's content without prior written consent is prohibited.
  • Using the website's data for commercial or personal purposes without explicit permission is prohibited.


7. Disputes and Jurisdiction

  • The terms of use are subject to Israeli law only.
  • Any dispute will be resolved in the competent court in Tel Aviv only.


8. Customer Service

  • For any questions or issues, we are here to help:
  • Phone: 052-313-4693
  • WhatsApp on the website
  • Email: linda.friedrich@gmail.com
  • Hours: Sunday-Thursday, 10:00 AM - 7:30 PM.
  • For messages outside working hours, we will get back to you as soon as possible.

 

  • לשאלות והבהרות ניתן לפנות לשירות הלקוחות שלנו באימייל: linda.friedrich@gmail.com, כפתור הוואטס אפ באתר או בלחיצה כאן או ברשתות החברתיות  @ambartique 

  • בימים א'-ה' בשעות 9:00–18:00.

  • תנאי השימוש מנוסחים בלשון זכר מטעמי נוחות בלבד, אך הם מתייחסים לכל המגדרים.

  • האתר מוצע לשימוש "As